Residence Inn Worcester

Great location and very spacious for the cost. Easy access to all major highways in the area, so traveling around Worcester was fairly quick. Room was great size, comfortable. Our last night, there was a "beeping" noise from Utility closet (not accessible to guest) where AC unit went on the fritz. Cool air stopped working, fan was ok, but started around 6am, and we were checking out at 11am, so switching room was more of a pain. Overall, staff / room / facility were excellent collectively and I WOULD recommend it to others for stay.

The property is well maintained and with ample parking. Located so close to my destination, right off a main road and easy to get to. The customer service was professional and appropriate, very friendly and helpful staff. The room was extremely clean, a little wear and tear in the paint on some of the cabinets, but who cares. the kitchenette was very modern, and fully stocked with utensils and dishes.

The staff was terrific! They jumped to help us out and made a bad situation a very enjoyable experience!

Breakfast was great. My mom was at UMass General so staying here was perfect to travel back and forth from the hospital.

Location was good, people were nice, room was nice.